Cépaige Support
Cépaige is operated by Enterprise Telecom Solutions, Inc., a Pennsylvania corporation doing business as Cepaige.
Contact us
Email support@cepaige.com. A person reads every message.
It helps if you write from the email address registered to your Cépaige account and tell us which phone you use (iPhone or Android) and what you were doing when the problem happened.
Signing in
Cépaige has no password. You enter your email and we send you a sign-in link. If the link doesn’t arrive or doesn’t open the app, see Signing in.
Subscriptions and billing
Subscriptions are billed by the store you subscribed through, and that store is where you change or cancel a plan:
- iPhone: Settings → your name → Subscriptions → Cépaige
- Android: Google Play → profile icon → Payments & subscriptions → Subscriptions → Cépaige
Cancelling stops the next renewal; you keep your plan until the end of the period you have already paid for. Refunds are handled by Apple and Google under their own policies, since they process the payment.
Your plan belongs to your Cépaige account, not to one phone. Sign in with the same email on a new device and your plan is already there. If it doesn’t look right after a purchase, email us.
Deleting your account
You can delete your account inside the app, or ask us to do it by email. See Delete your account for exactly what is removed and what is kept.